Shipping & returns

Shipping

• Free across India on every order, no minimum.
• Orders dispatch in 1–2 working days; printed kits add one day.
• Delivery usually takes 3–6 working days depending on your PIN code. Remote areas can take a little longer.
• You get a tracking link by SMS and email as soon as your parcel leaves us.

Size exchange

If the size is wrong, you can exchange an unworn, unwashed and unprinted kit, with tags attached, within 7 days of delivery. Email hello@thehomeaway.online with your order number and the size you need. We arrange pickup where available and ship the new size as soon as the original is on its way back.

Printed kits

Kits with a name or number are made for you, so we cannot exchange them for size. Please check the size guide before adding printing.

Damaged, wrong or misprinted

If anything arrives damaged, if we sent the wrong kit, or if the print is not what you ordered, email us within 48 hours of delivery with a photo. We will replace it at no cost, or refund you in full if a replacement is not available.

Refunds

Approved refunds go back to your original payment method within 5–7 working days of us receiving the return.